Management Section
The Management Section is responsible for providing management, administrative, and logistical support to all the sections and the 300-plus employees of the U.S. Mission to Ouagadougou. The Management Section includes the Information Management Office, the Human Resources Office, The General Service Office and the Health Unit. The head of the section is Officer Kevin DOYLE.
Information Management Office (IMO)
The Information Management Office (IMO) is responsible for managing and maintaining the Embassy’s communications systems. These include telephone networks, computer networks, and all communications equipment. The IMO provides desktop support, computer training, switchboard services, and also oversees the transportation and distribution of diplomatic pouch and mail.
Human Resources Office (HRO)
The Human Resources Office is responsible for providing a full range of personnel services for both American and locally employed staff members. The Human Resources Office is responsible for LES and EFM jobs evaluations; revising the local compensation plan; implementing the Department directive; time and attendance functions and implements policies and procedures which conform to local labor regulations. The Human Resources Office is in charge of recruitment, training, and recognition of employees and active participation in work conflict resolution.
General Services Office (GSO)
The General Services Office (GSO) is responsible for all matters relating to government-owned property and residential / non-residential leasing. GSO also performs emergency and preventative maintenance and assists with building improvement and renovation projects. All contracting and procurement for goods and services required by the embassy is performed by GSO. GSO manages the receiving, inventory, and warehousing functions, maintains and issues expendable and non-expendable supplies and materials, provides travel and expediting services, and is responsible for the shipment and clearance of all incoming and outgoing freight. GSO also operates and maintains a Motor pool, which is comprised of a fleet of official embassy vehicles used for the transportation of embassy employees and goods for official purposes.
Health Unit
The Embassy’s Health Unit is responsible for the medical care of all American employees and their family members. The health unit provides medical evaluations and treatment, laboratory services, immunizations, and first aid care to patients. Referrals and medical evacuations are also handled by the medical team. The Embassy’s Health Unit is staffed by a nurse practitioner, and a laboratory technician.